💸 Refund Policy – TINC (The Indian Nutrition Coach)
At TINC – The Indian Nutrition Coach, we strive to deliver the best in nutrition guidance, wellness programs, and personalized health support. We value your trust, and your satisfaction is our top priority.
This Refund Policy explains the terms under which you may request a refund for services purchased through https://tinc.in.
âś… Eligibility for Refund
You may be eligible for a refund under the following conditions:
1. Service Not Delivered:
If the booked session, plan, or program was not delivered due to a system error, technical glitch, or scheduling issue from our side.
2. Duplicate Payment:
If you were accidentally charged more than once for the same service or program.
3. Cancellation Before Service Commencement:
If you cancel your appointment or program before the first consultation or delivery of service.
4. Non-Satisfaction (Conditional):
In select cases, if you’re not satisfied with our service after the first session only, you may request a refund by submitting valid feedback within 24 hours of the session.
❌ Non-Refundable Situations
Missed Appointments or No-Shows without prior notice (minimum 24 hours).
Digital Downloads, Meal Plans, PDFs, or E-books already delivered.
Services availed partially or fully before the refund request.
Customized programs or diet plans after they have been initiated or shared.
đź“… Refund Request Timeline
All refund requests must be submitted within 7 days of payment. After this period, we may not be able to process refunds.
🔄 Refund Processing Time
Once approved, refunds are typically processed within 5–7 business days, depending on your payment method and bank processing time.
📧 How to Request a Refund
Please email us at support@tinc.in with the following details:
Full Name
Contact Number
Order/Transaction ID
Reason for Refund
Date of Payment
Our team will get in touch within 2 working days to resolve the matter
đź“Ś Legal & Compliance Notes
This policy aligns with Indian consumer protection laws under the Consumer Protection Act, 2019, and the Information Technology Act, 2000, and follows industry best practices to ensure transparency and user satisfaction.
đź’ˇ SEO Footnote
This refund policy for https://tinc.in ensures trust, transparency, and clarity in all wellness and nutrition services offered, supporting consumer rights and enhancing user confidence. For questions, contact Dietitian Sayali Bhosle-Patil’s support team for quick resolutions.